Before we arrived, Kimpton reached out to us, expressing their desire to make our holiday special and asking if there was anything we could do. J in turn reached out to me for guidance, and I suggested “something simple, but Christmasy.”
(I was secretly hoping for hot chocolate and cookies.)
When we got to our room and dropped our bags, there laid out for us was a spread of hot chocolate powder, hot water in a steel canister, mini marshmallows, candy cane bits, chocolate and butterscotch chips, and shortbread cookies – all displayed in cute dishes. And a handwritten note that said, in essence, “enjoy.”
Wonderful! (I wish I’d thought to take a photo.)
I called them afterwards to thank them. That’s how hospitality should go.